Unblock Ask Spidey when it is gated
Ask Spidey explains the gate in-product; these are the usual causes and the fastest fixes.
What usually blocks Ask Spidey?
- Your brand missing — add it in onboarding or Rivals.
- No active plan — complete Billing.
- Usage exhausted — top up or wait for renewal.
What should I do after it unblocks?
Retry from the Home Ask band or /ask. Prefer grounded prompts that name rivals. If you need the same intelligence in Claude or ChatGPT, use Connect your AI instead of forcing Ask Spidey.
If usage is exhausted mid-month, buy a top-up under Billing or wait for renewal — Refresh and Ask Spidey share the same monthly usage allowance with daily scans.