Questions, answered.

Spiderlook runs scheduled daily scans on the sources you enable.

If you can’t wait for the next daily scan, trigger an additional refresh.

Spiderlook is built around daily competitive scans rather than continuous real-time monitoring.

Projects are scanned on a daily schedule, with additional refreshes when you need data sooner.

Instagram, TikTok, Facebook, LinkedIn, YouTube, X, Meta Ads, Google Ads and websites.

You pick the ones that matter for each rival.

Yes.

You choose the sources Spiderlook should follow for every rival, including supported social profiles, ads and website sources.

Every Spiderlook insight links to the posts, ads and pages behind it.

AI explains the pattern. The evidence stays one click away.

Yes.

Each client can have a separate project with its own rivals, sources, activity and intelligence.

As many as your usage covers.

Scans draw from your monthly usage allowance.

Yes.

Spiderlook can expose project intelligence through MCP for compatible AI tools and workflows.

No.

An MCP connection works inside the project you choose. Other client projects stay private.

Choose a plan with the monthly usage allowance your team needs. Every plan includes the same features; larger plans give you more usage. Agency 5× includes five times the base allowance, and Agency 20× includes twenty times.

Scans, manual refreshes, and Spiderlook AI use that shared allowance, apart from the first history scan of your brand, each rival and each benchmark, which is free. Tracking more rivals or running more research uses it faster. Your allowance refills each month, including when you pay yearly.

If you use it up, scans and AI pause until the next refill. Need more sooner? Buy a one-time top-up in the app. Unused top-up usage carries over to future months.

Yes. The first scan of each rival, its history scan, backfills that rival’s past posts, ads and website pages. It is free and does not use your monthly usage allowance.

You get one free history scan for each rival your plan covers, so larger plans get more.

Your brand and each benchmark also use one free history scan each, so the free history scans are shared across everything you scan.

Free history scans are counted once per organization for its whole life and do not refill each month. Deleting a rival does not give one back, and adding a rival that was tracked before does not get a second free history scan.

After the free history scans are used up, a history scan draws from your monthly usage allowance like any other scan. The Add a Rival screen shows how many free history scans you have used.

Scans and Spiderlook AI pause until your allowance refills for the next month.

Need more sooner? Add a one-time top-up from the app. Unused top-ups carry over.

Yes.

Annual billing is recommended for agencies and teams managing ongoing client projects.